(English) Queue management

(English) Queue management

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Shorten customer waiting times, increase service efficiency and increase revenue with Wavetec’s tailored tail management solutions. Wavetec’s customer experience solutions, organization, engage and precautions are based on the Wavesphere Philosophy, which is aimed at pending and unbroken service areas and enhances customer experience at customer touch points. There are excessive queuing and waiting between the banks, retail stores, hospitals and state institutions. Wavetec is one of the largest manufacturers and suppliers of global tail management systems, and has 27 years of experience in helping organizations improve customer flow and managing queues with virtual and linear queuing solutions, queue screens, meeting reservations, queuing, queuing information, and queuing. and a sophisticated queue management software.

Electronic Tail Solutions

Wavetec offers standard and customizable tail solutions to address the various queuing problems faced by organizations. Choose from Enterprise, Basic, or Mobile Queuing systems to manage crowds and queues in your service areas. Our powerful tail management software delivers uninterrupted customer journeys from Virtual and Linear queuing systems to a variety of analysis options

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, such as booking options and a more sophisticated method, such as mobile applications. Our tail-end solution solutions come with the ability to integrate digital signage solutions and customer feedback solutions to deliver holistic customer experiences. By developing customer experience solutions for different sectors, Wavetec offers you the opportunity to quickly get used to, transform your service area and succeed. Enterprise Virtual Queue Management System, turnkey solution for managing customer flow A complete system that needs a different queue, from basic queuing to advanced, multi-branch, multi-zone organizational solutions. Our queue management system allows customers and visitors to queue by buying tickets from different channels such as Self Service Ticket Kiosks, Web Ticketing, Mobile App and Online Appointment.

BASIC FEATURES

Estimates waiting periods, Customize your settings, Integrates with different platforms, Estimated Analysis and Customer Journey Mapping, Provides performance information through reports and dashboards, Allows customers to engage with digital signage

Choose your own solutions from basic and optional features.

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