Serve your customers within the layout you set

Patient flow management

Serve your customers within the layout you set

In order to provide quality service to your customers, you can make a difference by choosing qsystem that is compatible with your corporate identity. While distributing sequence numbers to your visitors, you can give information about the time required for the service they want to receive. By taking the demands, you can implement the necessary task changes in the background thanks to devices that provide effective data communication. You can contact our experienced teams in order to benefit from our high-quality services where software and hardware are considered as a whole.

Provide Customer Satisfaction Over Expectations

With a number of worries, you can ensure satisfaction by building trust on your customers. Patient flow management makes a difference for those who want to provide operational efficiency. The service time is shortened, accompanied by analyses conducted in accordance with the request entered or the previous history of the patient. You can move your business to the future with technologies that make a difference for organizations that want to manage customer relations successfully.

Qmagic software, which has the ability to prioritize the transactions of the customers who are waiting because of their work intensity, enables the evaluation of employee and manager performance from the centre. Systems that provide fair data usage in the determination of personnel with low performance facilitate the determination of periods that require additional staff. The system that can evaluate the days and times of low intensity, arranges online appointment requests accordingly. Technologies that have life-saving importance in various sectors and especially in health institutions determine a fair and controlled waiting period.

Efficient Planning and Efficient Service

Qmagic devices that allow real data to be evaluated for effective planning are suitable for shaping the system according to supply and demand. In this way, it is ensured that the institution shapes the service method according to demand in a living way. Systems that eliminate the sorting problems help to use the information they receive in the background. When the incoming customers come to the counter, they will be informed about the services they will receive.

From the first moment of use, systems provide various benefits and service flow is provided as desired. The LED screens, which each visitor can use in a simple way, are available in different languages. Thanks to the measures that increase customer loyalty, you can always place yourself as a preferred company. The sense of trust towards the systems that makes the sorting process easy to do without external intervention is well developed.

Devices Supporting Special Needs

Choosing the kiosk that supports the special needs of the institution, you can make voice announcements or give the message you want during the welcome. You can make mutual and real-time conversations with interactive boards and get customer requests instantly.

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